How to fix google backup and sync not signed.
Google Drive’s local sync client – “Backup and Sync” – usually has no problem backing up or syncing files and folders on PC and Mac. But sometimes he can just stop. Errors and crashes, connection problems and misconfigured settings are some of the reasons why this happens.
If you find that Google Drive Backup and Sync is not working as expected on your computer, please do the following fixes. They should help you deal with slow or stuck downloads and uploads, as well as other issues you may encounter when using the cloud storage service.
Check Server Status
If the Startup and Sync app was working fine a few minutes ago, your best bet is to make sure that the server-side Google Drive is fine.
Start by navigating to the Google Workspace status bar. Then check the status indicator next to Google Drive. If it is displayed in orange or red (not green), then you are seeing a service failure or outage. In this case, you should wait until Google fixes the problem.
Pause and Resume Client
Does Google Drive backup and sync client take too long to upload or download files and folders? Or does it seem to be stuck? Try to pause and continue. In most cases, this should make it work fine.
1. Select “Backup & Sync” from the taskbar (PC) or menu bar (Mac). Then tap on the three dots to open the settings menu.
2. Select “Pause”.
3. Wait a few seconds. Then open the Settings menu again and select Resume.
Re-Open Backup and Sync
Quitting and restarting the Startup and Sync application is another fix that may help resolve slow or stuck downloads and downloads.
1. Select “Startup and Sync”.
2. Open the settings menu and select Pause. Then select “Exit Backup & Sync”.
3. Re-launch the Google Backup & Sync app from the Start Menu (PC) or Launchpad (Mac).
Are you experiencing poor internet speed everywhere on your PC or Mac? Open multiple websites, play multiple videos, or run a speed test to confirm. If something slows down, try restarting your router. Once you’ve done that, pause and resume the backup-sync client to get started again.
Haven’t you rebooted your PC or Mac in a while? A computer that has been running for too long can experience all sorts of problems. Try it now and see if the Google Drive backup and sync system still works.
Check Folder Preferences
If Startup & Sync doesn’t back up or sync a specific folder on your computer or Google Drive, you must confirm that you’ve set it up correctly.
1. Open the Settings menu in the Startup & Sync app.
2. Select “Settings”.
3. Switch between the My Computer and Google Drive tabs and make sure you have selected the folders you want to back up and sync.
4. Click “OK” to save your changes.
Log Out/Log Back In
Logging out and logging back into your Google account can also fix a slow or stuck backup and sync client. You won’t lose any locally synced files.
1. Open the Settings menu in the Startup & Sync app. Then select “Settings”.
2. Go to the “Settings” tab and select “Disable Account” to exit the sync client.
3. Restart your computer or Mac.
4. Log in to “Back up and sync” again with your Google account and select the files and folders you want to back up and sync.
5. Select Continue on any file merge request. This should help you avoid syncing files from scratch.
Check Bandwidth Settings
Make sure the Google Drive backup and sync client is not limited in upload or download speed.
1. Open the backup and sync settings panel.
2. Go to the “Settings” tab and select “Network Settings”.
3. Make sure Upload Speed is set to Do Not Limit.
Switch DNS Servers
If you’re constantly having connectivity issues while backing up and syncing, changing your computer’s Domain Name System (DNS) settings to Google DNS can help.
Change DNS – PC
1. Open the “Start” menu and select “Settings”.
2. Select Network & Internet.
3. Click the Wi-Fi tab and select a Wi-Fi connection.
4. Scroll down to IP settings and select Change.
5. Select “Manual” and enable IPv4.
6. Enter the following in the “Preferred DNS” and “Alternate DNS” fields:
7. Select “Save”.
Change DNS – Mac
1. Open Mac Control Center, select Wi-Fi and select “Network Preferences.”
2. On the side Wi-Fi tab, select Advanced.
3. Go to the DNS tab and replace the current DNS servers with the following:
4. Select “OK”.
Add to Firewall Exceptions
Try adding Google Drive Backup & Sync client as a firewall exception. This should prevent the firewall from communicating on your PC or Mac.
Add to PC Firewall
1. Open the “Start” menu, type “Windows Security” and select “Open.”
2. Select Firewall & Network Protection.
3. Select Allow application through firewall.
4. Select “Change Settings” and then click the “Allow Another Application” button.
5. Select Browse and navigate to Local Drive (C:)> Program Files> Google> Drive. Then select the googledrivesync file and click Open.
6. Select Network Types, select the Private check box and click OK.
7. Select “Add”.
Add to Firewall – Mac
1. Open the Apple menu and choose System Preferences.
2. Select “Security & Privacy”.
3. Click the Firewall tab, select Click on the lock to make changes, and select Firewall Options.
4. Select “Back up and sync from Google” and click “Add”.
Delete Backup and Sync Configuration
If none of the above fixes worked, try deleting the configuration files related to your backup and sync profile. This should fix any messed up settings from the mess. Close the Backup & Sync application before starting.
Delete configuration files – Windows
1. Press Windows + R to open the Run window.
2. Copy and paste the path below:
% USERPROFILE% AppData Local Google Drive
3. Select OK.
4. In the explorer window that opens, delete the folder labeled user_default.
Delete config files – Mac
1. Open Finder and press Command + Shift + G.
2. Copy and paste the following path:
~ / Library / Application Support / Google / Drive /
3. Select Go.
4. In the Finder window that opens, move the folder labeled user_default to the trash.
Reinstall Backup and Sync
Are you still having problems with startup and syncing? It’s time to reinstall it from scratch. This will not delete any locally synced files, so you can merge them after reinstalling the client. Close the backup-sync client before starting.
Uninstall Backup & Sync – Windows
1. Right-click the Start menu and select Applications and Features.
2. Find and select “Startup and sync from Google”.
3. Select “Remove” to remove it from your computer.
Uninstall Backup & Sync App – Mac
1. Open Finder and select Applications.
2. Find and right-click “Google Backup & Sync”.
3. Select “Move to Trash”.
After removing the backup and sync from your PC or Mac, re-download the backup and sync client and reinstall it. Then sign in to your Google account and set it up.
Google Backup and Sync Issues Resolved
Google Backup and Sync can stop working for several other reasons. Sometimes a Windows update can drop it. It could also be due to insufficient cloud storage in Google Drive. Try the troubleshooting steps above so you don’t have to manually download files from Google Drive.
How to fix google backup and sync not signed
How to fix google backup and sync not signed