A faulty Wi-Fi connection doesn’t necessarily ruin your day. There are many ways to recover your lost internet connection. Follow these network troubleshooting tips and you’ll get started right away.
1. Check your settings
Check your Wi-Fi settings first. Go to Settings Network & Internet Wi-Fi. Slide the Wi-Fi switch to the On position.
Phones and tablets also have settings that turn Wi-Fi on and off. Make sure it is turned on so you can connect to the network.
You also want to check if airplane mode is on.
2. Check your access points
Check WAN (Wide Area Network) and LAN (Local Area Network) connections. Simply put, these are the Ethernet cables that go to and from the router.
If you suspect the cables are at fault, try replacing them with new ones.
3. Overcoming obstacles
Walls, furniture, and other obstructions can prevent you from surfing the Internet. Moving closer to the router can restore the connection. If getting closer to the router doesn’t solve the problem, then at least we can remove it from the suspect list.
4. Restart the router
Sometimes, restarting your router can help resolve connection problems. This is even more true in cases where the router has not been turned off for a while. A quick restart can return the router to normal operation.
If that doesn’t work, try resetting your router. But only do this if you don’t mind restoring the factory settings. You will have to reconfigure everything including the SSID and password.
5. Check the Wi-Fi name and password
Check the network name (also known as SSID) and network connection password. If you are used to connecting automatically when you are within range of the router, but can no longer do so, it is possible that changes were made to the network while you are away.
This can be as simple as updating the password by administrators or changing the SSID to a different one.
6. Check the DHCP settings
Routers are usually configured as DHCP servers. This option allows computers to automatically connect to the network. With DHCP enabled, users no longer have to manually change the IP address and DNS server settings.
To change DHCP settings, go to Windows Settings Network & Internet Wi-Fi. In the Wi-Fi section, click Manage Known Networks. Select the network and click Properties.
In the IP Settings section, click Change. Select Automatic (DHCP) from the drop-down menu.
Note. Selecting “Manual” will allow you to manually set the DNS server address and IP address.
7. Windows Update
Network problems can be caused by your system. If so, Windows may have released a hotfix. Try updating your Windows PC to the latest version.
Go to Windows Settings Update & Security Windows Update. Click Check for Updates. If updates are available, Windows will download and install them.
8. Open Windows Network Diagnostics
Windows has a tool called Windows Network Diagnostics that allows users to troubleshoot connectivity issues.
Go to Windows Settings Network & Internet Status. Under Change Network Settings, click Network Troubleshooter.
The Windows Network Diagnostic Tool will run several tests to find out what might be causing your Wi-Fi problems.
Windows will tell you if it doesn’t find any problems. Otherwise, you will be presented with a list of possible actions that need to be taken to resolve the problem.
This tool, or a version of it, must be available on Windows 7-10.