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How to Factory Reset Macbook Pro, Macbook Air, or iMac

May 4, 2022 by feecalculator_x6rbod

How to Factory Reset Macbook Pro, Macbook Air, or iMac.

When you reset your Mac to factory settings, you erase your device and reinstall a new version of macOS. This may be required before selling, giving away, or troubleshooting complex issues.

How you reset your Mac will depend on its hardware configuration and operating system version, among other things. We will show you how to wipe and reset your MacBook Air, MacBook Pro, Mac mini, MacPro or iMac to factory settings using various methods.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Factory Reset Mac with Apple T2 Security Chip

The T2 Security Chip is Apple’s second-generation, dedicated security-focused silicon chipset for Mac computers. If your Mac is equipped with the T2 security chip and is running macOS Monterey, follow these steps to restore factory settings.

The following Macs ship with the T2 security chip:

MacBook Air models from 2018 to 2020 MacBook Pro models from 2018 to 2020iMac ( Retina 5K, 2020)< /li>Mac mini (2018)Mac Pro (2019) and Mac Pro (stand, 2019)

For a complete list of Macs with the Apple T2 Security Chip, see this Apple Support document. Better yet, check your Mac’s chipset configuration with the System Information tool.

Go to Finder > Applications > Utilities > System Information > Hardware and select Controller from the sidebar. Check “Model Name” to make sure your Mac has the Apple T2 Security Chip installed.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

macOS Monterey has an “Erase Assistant” that does all the hard work required to reset your Mac with the T2 Security Chip. Just launch the assistant, relax and wait while it wipes your Mac.

Connect your Mac to the Internet and follow the steps below to reset it with the Erase Assistant.

Select the Apple logo in the upper left corner of your Mac screen and choose System Preferences to open the Apple menu.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Leave the System Preferences window open and select System Preferences from the menu bar. Then select “Delete all content and settings”.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

This will launch macOS Monterey Erase Assistant.

Enter your Mac’s administrator account password and select OK, or press the Enter key on your keyboard.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

To continue, select Continue.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

The Delete Assistant will delete your personal data, Apple ID account, third-party apps and extensions, settings and settings, and more. The process of deleting your data will also remove Find Me and Activation Lock. So you won’t be able to find or track your Mac after the operation.

You may also be prompted to back up your Time Machine data to an external hard drive.

Enter your Apple ID password and click Continue to continue.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Select “Erase all content and settings” at the confirmation prompt to start the factory reset process.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Your Mac will turn off, turn on again, and display a progress bar. Wait a few minutes and connect your Mac to the Internet (via Wi-Fi or Ethernet) when the message “Hi” appears on the screen. This will activate your Mac. Follow the Setup Assistant to set up your Mac from scratch.

Factory Reset Mac Using Disk Utility

Disk Utility is the best tool for factory resetting Intel-based Macs running macOS Big Sur or earlier. Of course, you can also use this tool to reset Apple Silicon Macs running macOS Monterey.

You need to boot into macOS Recovery in order to factory reset your Mac using Disk Utility. If you’re using an Intel-based Mac, please reset its NVRAM and disable pairing with Bluetooth devices before resetting.

Hold down your Mac’s power button for about 10 seconds until it turns off completely. Wait 10 more seconds before proceeding to step 2.If your Mac has an Intel processor, press the power button once and immediately hold down the Command + R keys. Hold down these keys until your Mac loads the Recovery Assistant .

How to Factory Reset Macbook Pro, Macbook Air, or iMac

For Macs with an Apple Silicon or M1 chip, press and hold the power button until the Mac displays the Startup Options page. After that select “Options” and select “Continue” to enter recovery mode.

Select an administrator account on the macOS recovery page, enter the password, and click Next.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

2- Select Disk Utility and select Continue.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

3- Select your startup drive (Macintosh HD – Data) in the sidebar.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Can’t find the Macintosh HD – Data volume? Select View at the top of the Disk Utility window, select Show All Devices, and check again.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

With the Macintosh HD volume selected, select Erase from the toolbar.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Enter a drive name and select your preferred drive format/file system – APFS or Mac OS Extended. Disk Utility will select the best file system/format for your Mac hard drive type – SSD or HDD. Select “Erase Volume Group” to permanently erase your Mac’s drive.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Select “Erase” if the page does not have an “Erase Volume Group” button.

You may need to enter the password for the Apple ID account associated with your Mac. After Disk Cleanup is complete, reinstall macOS and follow the onscreen instructions to set up your Mac.

Close Disk Utility, return to the macOS Recovery page and select Reinstall macOS [Monterey].

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Remotely Factory Reset Mac on the Find My App

Find Me doesn’t just help you track and locate Apple devices. You can also use this tool to remotely wipe (read: reset) your devices. To factory reset a lost or stolen Mac, open the Find My app on any Apple device associated with the same Apple ID as your Mac and follow these steps.

Open the Find My app on your iPhone or iPad, go to the Devices tab, and tap your Mac.Click Erase this device at the bottom of your Mac information card.Click Continue to confirm. tip.Finally, click “Erase” to remotely reset or wipe your Mac. If your Mac is stolen/lost, send a message to anyone who finds it. Be sure to include your contact information – phone number, email address, etc. – in the displayed message.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Factory Reset Mac on the Web

You can remotely restart your Mac using the Find My tool web client. Follow the steps below to restart your Mac from another device using a web browser.

Go to the iCloud Find My iPhone website and sign in with your Apple ID.Click the All Devices drop-down icon and select your Mac from the list of devices.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Select Erase Mac.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Select Erase at the confirmation prompt.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Wiping your Mac remotely requires an internet connection, and the process doesn’t always happen instantly. The deletion starts when your (stolen or lost) Mac connects to the Internet via Wi-Fi or Ethernet.

Note. Activation Lock remains on when remotely deleting data from a Mac. Therefore, your Apple ID (email address and password) is required to reactivate your Mac.

Get Professional Assistance

Contact Apple Support or contact your nearest Apple Authorized Service Provider if you are unable to factory reset your Mac. You may have missed a step, or your Mac may have a hardware problem.

How to Factory Reset Macbook Pro, Macbook Air, or iMac

How to Factory Reset Macbook Pro, Macbook Air, or iMac

Filed Under: macOS Tagged With: Factory, Factory Reset Mac on the Web, Factory Reset Mac Using Disk Utility, Factory Reset Mac with Apple T Security Chip, Get Professional Assistance, How to Factory Reset Macbook Pro, iMac, MacBook, Macbook Air, or iMac, Remotely Factory Reset Mac on the Find My App, Reset

How to Fix : iMac Not Recognizing Keyboard or Mouse?

May 3, 2022 by feecalculator_x6rbod

How to Fix : iMac Not Recognizing Keyboard or Mouse?.

Is your iMac not recognizing your Magic Keyboard, mouse, or trackpad? Or is it difficult for him to maintain a stable connection with your input devices? Usually the problem is related to the keyboard or mouse and is relatively easy to fix. But in some cases, you may have to resort to troubleshooting various aspects of your iMac to fix it.

The instructions below will walk you through various suggestions and solutions to make your iMac recognize your Magic Keyboard or Mouse. Some fixes also apply to third-party wireless keyboards and mice.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

Navigating Your iMac

Some fixes require a working keyboard or mouse to navigate and interact with your iMac. Here’s what you can do:

Use a third-party wired USB keyboard or mouse. Use the Magic Keyboard or trackpad in wired mode (more on this below). Unfortunately, you cannot use the Magic Mouse due to the location of its charging port.If the problem is with your mouse or trackpad, use your keyboard to navigate through the items on the screen or activate the mouse keys. >

1. Turn Keyboard or Mouse On/Off

Magic Keyboard, Mouse, or Trackpad firmware may experience random glitches that prevent your iMac from working properly. Fortunately, you can quickly deal with them by restarting the problematic input device. Just find the power switch, turn it off (white) and then on (green). The same applies to third-party wireless keyboards and mice.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

Note. If you’re setting up a new iMac, the Magic keyboard, mouse, or trackpad won’t show up until you turn it on.

2. Restart Your iMac

Another quick fix involves restarting your iMac. Hopefully this should resolve minor system issues preventing your keyboard or mouse from being recognized or connected to.

1. Open the Apple menu and select Restart.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

2. Uncheck “Reopen windows when logging back in”.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

3. Select Restart again to restart your iMac.

3. Connect Keyboard or Mouse via USB

If your iMac doesn’t recognize your Magic Keyboard, trackpad, or mouse, briefly establish a wired USB connection. If this helps restore the connection, disconnect the cable and use the device wirelessly.

Note. If you purchased a Magic Keyboard, trackpad, or mouse separately from your iMac, the device will only pair via USB.

4. Charge Keyboard or Mouse

A Bluetooth mouse or keyboard with little remaining power can cause problems connecting to iMac. So, try charging it and see if that makes a difference.

Again, plug your keyboard, mouse, or trackpad into your iMac’s USB port and wait at least 15 minutes before using them again. If you are using an input device with replaceable batteries (such as a first generation Magic keyboard and mouse), replace them with a new pair.

5. Disconnect and Reconnect to Bluetooth

A corrupted Bluetooth device cache can also play a role, so the next fix involves reconnecting your Apple wireless keyboard, mouse, or trackpad to your iMac.

1. Open System Preferences.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

2. Select Bluetooth.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

2. Select the X next to your input device.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

4. Select Delete.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

5. Restart your input device and select Connect to pair your keyboard or mouse with your iMac again.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

6. Remove and Reconnect USB Receiver

If you’re using a third-party non-Bluetooth keyboard or mouse, remove the USB receiver and reconnect it, preferably to a different port on your iMac. It is also not recommended to connect the receiving device to an external USB hub or adapter.

7. Reset Bluetooth Module

Then try resetting your Mac’s Bluetooth via Terminal:

1. Open the launcher on Mac and select Other > Terminal.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

2. Type the following command and press Enter:

sudo pkill bluetoothd

How to Fix : iMac Not Recognizing Keyboard or Mouse?

3. Enter your Mac’s administrator password and press Enter again.

8. Factory Reset Apple Devices

If you’re using macOS Big Sur or earlier, you can factory reset your Magic Keyboard, Mouse, and Trackpad. This may resolve additional firmware related issues that cannot be resolved by restarting the device.

1. Connect your Mac keyboard, mouse, or trackpad via USB.

2. Hold down the Option key and click the Bluetooth icon in the Control Center or menu bar.

3. Select “Restore factory settings for all connected Apple devices”.

4. Click OK.

9. Reset Bluetooth Preferences

A corrupted Bluetooth settings file can be another reason for wireless mouse or keyboard problems on your iMac. Delete it and check if it has changed.

1. Control-click the Finder icon in the Dock and select Go To Folder.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

2. Enter the following path in the “Browse to Folder” field and press Enter:

~/Library/Settings/

How to Fix : iMac Not Recognizing Keyboard or Mouse?

3. Find and drag the following file to the Trash:

com.apple.bluetooth.plist

How to Fix : iMac Not Recognizing Keyboard or Mouse?

4. Restart your Mac.

Note. macOS will automatically create a new Bluetooth settings file from scratch when you restart your Mac. If there are any problems with this, restore the original from the trash.

10. Use the Bluetooth Setup Assistant

Your iMac may not connect to a keyboard and mouse automatically in specific environments such as macOS recovery. In this case, press the power button on your iMac three times (wait one second after each press) and connect to them manually using the Bluetooth Setup Assistant.

11. Reset NVRAM on iMac

If you’re using an iMac with an Intel chipset, resetting the NVRAM (Non-Volatile Random Access Memory) can also resolve keyboard and mouse issues. However, you will need a wired keyboard to perform this fix.

1. Turn off your iMac.

2. Press the power button while holding down the Command, Option, P, and R keys.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

3. Release the keys when the Apple logo appears a second time or when your iMac beeps twice.

12. Perform SMC Reset

If the problem persists, reset the SMC (Storage Management Controller) of your iMac.

1. Turn off your iMac.

2. Disconnect the power cable.

3. Wait 15 seconds and plug in the power cable.

4. Wait another 5 seconds.

5. Press the power button to turn on your iMac.

13. Update Your Mac

If your iMac came preinstalled with an early version of macOS (such as macOS 12.0 Monterey), your best bet is to rule out any system software bugs by installing any pending updates as soon as possible.

1. Open the Apple menu and select About This Mac.

2. Select Software Update.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

3. Select Update Now.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

What Else Can You Do?

Wireless interference from external sources, such as unshielded power cables, kitchen equipment, or other wireless devices, can severely interfere with your iMac’s connection to your keyboard or mouse. See if moving your desktop device to another part of your house or apartment helps.

If the issue persists, try troubleshooting your iMac in Safe Mode. If that still doesn’t help, you’re most likely dealing with a faulty keyboard or mouse. Send it back for a replacement if it’s still under warranty.

How to Fix : iMac Not Recognizing Keyboard or Mouse?

How to Fix : iMac Not Recognizing Keyboard or Mouse?

Filed Under: Hardware Tagged With: Charge Keyboard or Mouse, Connect Keyboard or Mouse via USB, Disconnect Reconnect to Bluetooth, Factory Reset Apple Devices, How to Fix : iMac Not Recognizing Keyboard or Mouse?, iMac, Keyboard, Mouse, Navigating Your iMac, Off, Perform SMC Reset, Recognizing, Remove Reconnect USB Receiver, Reset Bluetooth Module, Reset Bluetooth Preferences, Reset NVRAM on iMac, Restart Your iMac, Turn Keyboard or Mouse On, Update Your Mac, Use the Bluetooth Setup Assistant, What Else Can You Do?

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